Troubleshooting Login Issues (GW CATS)

Please see the methods below for troubleshooting login issues with GW CATS. If these solutions do not fix the problem, please contact

Forgot Username

Your username is your GW email address (e.g.

Forgot Password

Your password for CATS is your NetID password (same that you use to log in to other campus systems, like GWMail). You can reset your password online here:

Still need help?

If you are still unable to log in to GW CATS after trying the above steps, please contact for further assistance.