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Many students receive their two-step authentication (2SA) code via text message. When traveling internationally, it is common to get a new phone number. If your 2SA is set up using your domestic phone number, you may not be able to log in to your GW account while traveling abroad. This article shows a way you can set up your account to prevent getting locked out.

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If you are already abroad and unable to authenticate, you will need to contact the GW Department of IT at ithelp@gwu.edu or 202-994-4948. GW IT can help you regain access to your account.

Setting up the Microsoft Authenticator app for Offline Passcode Generation

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