Please see the methods below for troubleshooting login issues with GW CATS. If these solutions do not fix the problem, please contact oipadmin@gwu.edu.

Forgot Username

Your username is your GW email address (e.g. example@gwu.edu).

Forgot Password

Your password for CATS is your NetID password (same that you use to log in to other campus systems, like GWMail). You can reset your password online here: https://identity.gwu.edu/claim/index

Still need help?

If you are still unable to log in to GW CATS after trying the above steps, please contact oipadmin@gwu.edu for further assistance.